Terms & Conditions

Last updated: [date]

Who do these terms apply to?

These terms apply to everyone who visits boltly.com.au and to clients who engage Boltly ("we", "us", "our") for services. If you do not agree with them, please do not use the website or our services. Specific work is also governed by the proposal or agreement we provide for that engagement, which takes precedence if there is any conflict.

How can you use this website?

You may use our website for lawful purposes and to learn about our services. You agree not to misuse the site, attempt to disrupt it, copy its content without permission, or use it in any way that breaches the law or the rights of others.

How do quotes and engagements work?

Information on this website is general and does not form a quote or an offer. Any work begins only once we provide a written proposal or quote and you accept it. That document sets out the scope, deliverables, timing and price for your specific engagement.

How does pricing and payment work?

Prices shown on the website are indicative and may change. The price for your work is the one set out in your accepted proposal. Ongoing services are billed monthly in advance unless agreed otherwise. Invoices are payable by the due date shown, and late or unpaid invoices may result in work being paused.

Can I cancel or change my plan?

Our ongoing services are month to month with no lock-in. You can cancel or change your plan with reasonable notice as set out in your proposal. Any work already completed or in progress for the current period remains payable.

Who owns the work?

Unless your proposal says otherwise, you own the deliverables we produce for you, such as content and pages, once they are paid for in full. We retain ownership of our own tools, templates and methods. You keep ownership of your accounts, such as your website and Google Business Profile.

Do you guarantee SEO results?

No. Search engines are controlled by third parties and their rankings depend on many factors outside our control. We commit to doing quality, ethical work and reporting honestly, but we cannot and do not guarantee specific rankings, traffic or revenue. Be cautious of any agency that does.

What are you responsible for?

You agree to give us accurate information and timely access to the accounts and approvals we need to do the work. Delays in providing these can affect timelines. You are responsible for the legality and accuracy of any content or claims you ask us to publish.

What about third-party services?

Our work often relies on third-party platforms such as Google. We are not responsible for changes those platforms make, outages, or actions they take on your accounts. Any links from our site to other websites are provided for convenience and we do not control or endorse their content.

What are the limits on our liability?

To the extent permitted by law, and without limiting any rights you have under the Australian Consumer Law, our liability for any claim connected with our services is limited to the fees you paid us for the work giving rise to the claim. We are not liable for indirect or consequential losses.

How do we handle confidentiality?

We treat the business information you share with us as confidential and use it only to provide our services. Information about how we handle personal data is set out in our privacy policy.

Which laws apply?

These terms are governed by the laws of Victoria, Australia, and you agree to the non-exclusive jurisdiction of the courts of that state.

Can these terms change?

We may update these terms from time to time. The current version will always be on this page, with the date it was last updated shown above. Continuing to use our website or services means you accept the updated terms.

How do you contact us?

For any questions about these terms, email us at hello@boltly.com.au or use our contact page. Postal address: [business address]. ABN: [ABN].

This page is provided as general information and is not legal advice. Please have it reviewed by a qualified professional and tailored to your business before you rely on it.