One network of forty locations means forty local fights.
Search sees each location alone, standing in its own map pack against a local operator whose owner answers reviews by name. Multi-location SEO is running every site like the independent it competes with, while the network supplies the advantages an independent can never have.
Run each location like the local it fights. Run the network like a system.
The reason so much franchise SEO disappoints is that it multiplies instead of localising: one strategy, one template, one voice, photocopied across the map. We split the work into two layers on purpose. The location layer gives each site its own profile, page, reviews and photos. The network layer supplies what independents can't match: shared authority, shared learnings, rollout speed and reporting that puts every location side by side.
- The pack is won locally. Reviews, photos, local detail and recency, produced per location, not simulated centrally.
- The economics are won network-wide. What one location learns, forty locations apply next month.
- Averages are the enemy. Network totals hide failing locations inside healthy ones, so every report is per site.
It runs search for a network the way search treats a network: as many separate local contests. One compliant profile and one local page per location, reviews in each location's own voice, and an architecture that stops your sites fighting each other.
Two layers:
architecture, standards, technical platform, rollout systems, comparative reporting
profile, local page, reviews, photos, community links, suburb detail
what one pack teaches, every pack applies
what the suburb wants, the suburb gets
Google wants your listings identical and your pages different.
Two Google rulebooks pull a network in opposite directions, and holding both is the entire craft. The Business Profile guidelines mandate consistency: one profile per physical location, the same name across a chain unless real-world branding varies, the same category for the same service. The spam policies punish sameness where it matters most: content. Doorway policy flags region-targeted pages that exist to funnel users, which describes a location template photocopied forty times.
- Listings run as compliance. Names, categories, addresses and service areas audited against the guidelines, because one shortcut times ninety locations is ninety violations.
- Pages run as journalism. Each location page reported from the location: its people, its work, its suburb, its proof.
- Business name across the chain
- Category for the same service
- One profile per physical location
- NAP data consistent everywhere
- Branding uniform across the network
- Page content, written per location
- Photos, taken at that site
- Reviews and replies, in a local voice
- Local proof, that suburb's jobs
- Access detail, parking, entry, hours notes
sources: Google Business Profile guidelines + Google Search spam policies, current at time of writing
Forty suburb names on one template is exposure.
Google's 2015 doorway update asked site owners one self-assessment question: is this page a real destination, or does it exist for search engines? A photocopied location page fails that test on sight, and the failure compounds: pages that could describe any location persuade no one, rank behind real locals, and at scale sit inside a named spam policy. The alternative costs more per page and returns more per suburb.
- Cannibalisation swept first. One geographic target per URL, service areas drawn without greedy overlap, legacy microsites and duplicate profiles retired properly.
- Overlap fixed early. Two of your locations splitting each other's rankings is the cheapest visibility a network can win back.
Franchisor, franchisee or company-owned: the engagement is not the same job.
Australia runs on franchising, and the three ways into this work are different engagements with different owners, budgets and politics. Control of local marketing is a common sore point between franchisor and franchisees, so the split between what centralises and what stays local goes in writing before work starts.
- The split is explicit. Who owns the platform, who owns the profile, who pays for what, and what every location receives regardless.
- The reporting satisfies both sides. Head office sees the network compared; each operator sees their own suburb, their own calls, their own money's work.
Franchisor-side
The network layer: architecture, standards, platform, rollout and comparative reporting, built so every operator inherits it.
Franchisee-side
One territory run properly inside brand rules: the profile, the local page, the reviews, the suburb. Often the proof that moves a whole network.
Company-owned network
Both layers, one client: the cleanest version of the work, and the fastest to compound.
The new Franchising Code of Conduct commenced 1 April 2025, and from 1 November 2025 its specific purpose funds rules broaden the obligations on money collected from franchisees for common purposes, marketing levies included, with serious civil penalties in play. Funds spent on SEO now deserve reporting that shows each operator what the levy bought. Ours is built for that question. General information, not legal advice; the ACCC publishes the current guidance.
The listing nobody can log into, the branch that looks open on Christmas Day, the move that split the reviews.
Ranking strategy matters less than these three if any of them is happening in your network. Each is a housekeeping job that costs customers until somebody owns it.
A branch listing belongs to a former franchisee or an old agency
It happens after a resale, a change of agency or a manager who set the profile up on a personal account. Google has a request ownership process: find the business at business.google.com/add, choose it, and select Request access; the current owner is asked to respond. Keep the head office as owner of every profile and add branch managers as managers, so nobody can walk away with a location.
Customers drive to a branch that's closed for the public holiday
Google lets each profile set special hours for holidays and events, and suggests confirming hours for official holidays even when they don't change, so customers can trust what they see. Across a network, someone has to do this for every location before each holiday, including state-only ones. With ten or more locations, Google's Business Profile Manager lets you edit profiles in bulk.
A branch moved, and now there are two listings and half the reviews
Opening a fresh profile at the new address leaves the old one, with its reviews, sitting at the wrong place. Update the address on the existing profile instead. For a location that has shut, Google offers a mark as closed option rather than leaving a live listing for a shop that isn't there. If a duplicate already exists, get ownership of both before asking Google support which one should stay.
Sources: Google Business Profile Help, "Request ownership of a Business Profile", "How to set special hours" and "Verify Business Profiles in bulk", read 5 October 2026.
The engagement, filed in two layers.
Every deliverable belongs to the network or to a location. Blurring the two is how template SEO happens, so the file keeps them apart.
Architecture and hierarchy
One strong domain, a clean locations structure, cannibalisation swept, legacy assets retired with proper redirects.
Standards and rollout system
The playbook each location runs: page anatomy, photo brief, review voice rules, listing compliance. Improvements roll to everyone.
Comparative reporting
Every location's pack position, calls and enquiries side by side, monthly. Failing sites cannot hide in averages, and levy money is accounted for.
Profile, run to the rules
One compliant profile per site, chain naming and categories per Google's guidelines, service areas drawn realistically.
A page written about the branch
Its team, photos, proof and suburb detail. The anti-doorway standard, every time.
Reviews in a local voice
Invitation flow after every job, replies that name the branch and the work, recency protected, everything inside Google's rules and consumer law.
Map, standardise, localise, then scale.
The order matters: the network layer gets built once, properly, and then localisation multiplies across it without multiplying the mistakes.
Map weeks 1-3
The whole footprint audited: every profile against Google's chain rules, every page against the doorway test, every suburb's pack against its actual local competitor, plus the cannibalisation sweep. Delivered as a location-by-location scoreboard, not a summary.
Standardise weeks 3-6
The network layer built or repaired: site hierarchy, technical platform, listing compliance across the chain, the playbook and photo briefs each location will run, and the franchisor-franchisee split agreed in writing.
Localise months 2-6
Location by location, priority sites first: the local page, the profile brought to full strength, the review engine switched on in the local voice, photos from the actual branch. Each completed location becomes the template-that-is-not-a-template for the next.
Scale ongoing
The rollout continues while completed locations compound, learnings move across the network monthly, and the comparative report keeps every suburb accountable.
Network SEO without the network markup.
Our three plans are the same ones published on every page of this site. A network can start with one location on Starter and prove the model before rolling it out.
Starter
One location run properly: the pilot that proves the model to the network.
- Full location layer: profile, page, reviews, photos brief
- Pack tracking against the suburb's real rival
- Monthly calls-and-enquiries reporting
- Findings written up for network rollout
Growth
The network layer plus a handful of locations, run to the file.
- Architecture, standards and the rollout playbook
- Location layer across your first sites
- Cannibalisation sweep and listing compliance
- Comparative per-location reporting
Performance
Larger networks and franchisors, per-location scope agreed openly.
- Everything in Growth, across the footprint
- Rollout scheduling by market priority
- Levy-accountable reporting for the 2025 Code era
- Quarterly network strategy reviews
No setup fees. No lock-in. Per-location scope stated before we start. Full detail on the pricing page.
Network SEO, cross-examined.
The questions franchisors, franchisees and multi-site owners actually ask, answered the way we answer them on calls.
It runs search for a network the way search actually treats a network: as many separate local contests, not one big one. We build and maintain a local presence for every site you operate, one Google Business Profile per physical location under Google's chain rules, one local page per location that survives Google's doorway-page policy, review management in each location's own voice, and a site architecture that stops your locations competing with each other. Around that sits the network layer: brand standards, shared learnings, rollout systems and reporting that shows head office every location's pack position, calls and enquiries side by side.
Because in each suburb's map pack, your location is not competing against other networks; it is competing against a real local, and real locals are hard to beat with head-office marketing. The independent operator has an owner answering reviews by name, photos taken on real jobs last week, a website page soaked in suburb detail, and years of accumulated local reviews. Your location, run centrally, often has a templated page, a profile nobody local touches, and reviews answered by a brand voice from another city, if at all. Google's local algorithm rewards exactly the signals the independent produces naturally. The fix is to run each location the way its local rival runs their whole business, then add the network's advantages on top.
Yes, and it needs to be a real page, not a template with the suburb swapped. Each location page is what its Google Business Profile links to, what local searches land on, and a large share of what Google reads to decide local relevance. Done properly it carries the location's actual address, team, photos, opening hours, service nuances, local reviews and directions, the things a customer of that specific branch cares about. Done lazily, as one master page find-and-replaced across forty suburbs, it walks straight into Google's doorway-page policy. The more locations you have, the more different your pages must be.
Google's spam policies describe doorway abuse as creating pages or domains targeted at specific regions or cities that funnel users to one destination, and its 2015 doorway update asked site owners a blunt self-assessment question: do these pages exist for search engines, or are they a real destination a user would want? The danger signs on location pages: dozens of near-identical pages differing only by suburb name, no real address or team on the page, content that could describe any location because it was written to describe every location, and a conversion path that routes everyone to the same central funnel anyway. The legitimate version inverts each signal: real local detail, real people, real photos, location-specific proof and a direct path to that branch. At scale, template-driven franchise SEO packages become a policy risk.
Usually not. Separate franchisee sites split your brand's authority into fragments, create forty versions of your message that drift apart, and frequently end in cannibalisation, with two sites from the same network fighting each other for the same suburb while a competitor takes the pack. The architecture that usually wins is one strong domain carrying a locations hierarchy, each location with its own local page, profile and reviews, so every location inherits the network's authority while competing locally on its own signals. The exceptions are real: legacy franchisee sites with years of local equity, or networks whose brands really differ by market. Make those calls on data, location by location, and give legacy migrations proper redirects or years of local value burns off in a weekend.
Strictly, because listing violations at network scale get networks suspended. Each physical location gets exactly one profile. Chains must use the same name across locations unless the real-world branding varies, and the same category for the same service; departments qualify for their own profiles only when they are publicly distinct, with their own entrance and category. Public-facing practitioners, such as doctors or agents, can hold individual profiles alongside the office profile under specific naming rules. Service-area businesses hide their address and serve a realistic area, not a profile per town.
Not if you have ten or more locations of the same business. Google's bulk verification lets you upload the locations in a spreadsheet through the Business Profile Manager and request verification for the group. A few conditions apply: the spreadsheet needs at least ten profiles of the same business, duplicate, suspended or disabled profiles don't count towards the ten, and agencies holding several different businesses in one account can't bulk verify them. Uploading the sheet doesn't send the request on its own; you still have to submit it.
Both, with the split agreed up front. Franchisor-side work covers what must be centralised: site architecture, brand standards, the technical platform, network-level content and the reporting that compares locations. Location-side work covers what must be local: the profile, the reviews, the photos, the local page detail and community links. Networks that centralise everything produce polished sameness that loses to real locals; networks that devolve everything produce brand chaos and forty different logos in the search results. We put the split in writing at the start: who owns what, who pays for what, and what every location gets regardless.
Yes. The new Franchising Code of Conduct took effect on 1 April 2025, with further obligations from 1 November 2025, including the specific purpose funds regime, which broadens the old marketing-fund rules: money franchisors collect from franchisees for common purposes, marketing levies included, now carries wider disclosure and administration obligations, and the Code carries civil penalties for breaches. For SEO this cuts two ways. Money spent from a levy needs to be accountable, which favours providers who report real, location-level outcomes rather than vague brand metrics. And franchisees are entitled to ask what the fund bought them, which is a question our per-location reporting is designed to answer on one page. This is general information, not legal advice; the ACCC publishes the current guidance.
With local voices and a network system, because consumers can smell centralisation. BrightLocal's 2026 Local Consumer Review Survey found generic or templated replies put off 50% of consumers, and that is what a network tends to produce when head office answers everything. Our review system runs the machinery centrally, invitation flow after every job, monitoring, escalation for problems, reporting by location, while the words stay local: responses reference the actual branch, the actual service and, where appropriate, the actual staff member. Recency matters too: the same survey found 74% of consumers only care about reviews from the last three months, so the invitation flow never gets to hibernate. All of it inside Google's rules and Australian Consumer Law: no gating, no incentives, no fakes.
Cannibalisation is the quiet tax of multi-location SEO, and it is mostly self-inflicted. It happens when two of your pages target the same suburb, when service areas overlap so heavily Google cannot tell which location should win, or when old microsites and duplicate profiles linger from past campaigns. Prevention is unglamorous: one geographic target per URL, a clean locations hierarchy so Google understands the structure, realistic service areas drawn per profile without greedy overlap, duplicate and legacy assets found and retired properly, and internal links that reinforce which page owns which suburb. It's common for an audit to find a pair of locations quietly splitting each other's rankings, and fixing it is some of the cheapest visibility the network will ever buy, because the demand was already yours.
Ours is published: $500 a month on Starter to run a single flagship location properly, often the right way to prove the model before a rollout; $900 a month on Growth for small networks, covering the network layer plus a handful of locations; and $1,500 a month on Performance for larger networks, with the per-location scope agreed openly once we have seen your footprint. No setup fees, no lock-in, and if a levy funds the work, our location-level reporting is built to satisfy the accountability the 2025 Code now expects. Full detail is on our pricing page, and we'll tell you if your network needs less than you think.
Ask three questions that separate network specialists from local SEO providers doing multiplication. First: how will our pages differ from each other, and can we see examples? If the answer is a template with suburbs swapped, Google's doorway policy is waiting, and so is mediocrity in every pack. Second: what is your position on the franchisor-franchisee split? A real specialist has an explicit model for what centralises and what stays local, and can talk fluently about profile rules for chains, practitioners and service areas. Third: show us location-level reporting. A network report that only shows brand totals hides failing locations inside healthy averages, and under the 2025 Code's fund-accountability rules, that opacity is a liability.
Every suburb is a separate fight. Let's count your wins.
Send us your locations. We will map each one's pack position against its actual local competitor, flag the cannibalisation and compliance risks, and show you what the two-layer build would cost from the prices already on this page. If one flagship location is the right way to start, that is what we will recommend.
Google guideline and policy references reflect its public documentation at time of writing. Franchising Code commentary is general information, not legal advice; the ACCC publishes current guidance. Survey figures are attributed to their named sources and years.